This page aims to inform Internet users browsing our website about the collection and processing of personal data. We strive to ensure that our organization and the technical solutions deployed respect the rights related to data protection, in reference to the General Data Protection Regulation (GDPR).
The data submitted must not include sensitive personal data, such as government identifiers (such as social security numbers, driver’s license numbers, or taxpayer identification numbers), complete credit card or personal bank account numbers, medical records, or information relating to care requests associated with individuals.
By filling out a contact form on our site, you agree and accept that the company may collect, process, store and/or use the personal data submitted (limited to information useful for the purpose of the processing). By giving your consent, you also retain the right of rectification, the right to be forgotten, and/or the right to deletion of your personal data. (Contact address mentioned in the preamble)
Purpose of the processing
The main objective of collecting your personal data on this site is to be able to contact you in a personalized way. To this end, you agree that we may use your personal data to:
- Execute our services in the context of a commercial relationship.
- Establish commercial proposals.
- Resolve any potential problems in order to improve the use of our site and services.
- Personalize, evaluate, improve our services, content, and documentation.
- Analyze the volume and history of your use of our services.
- Inform you about our services and those of our partner companies.
- Regularly check the data concerning you in order to ensure the relevance of our actions.
- Comply with our legal and regulatory obligations.
Recipient of personal data
The company undertakes not to rent, sell or transfer to third parties the personal data that you transmit via the contact forms of this website. The personal data concerning you collected on the site is intended for the sole use of the company.
Rights to the protection of personal data
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the address: (contact address mentioned in the preamble).
Right of access and communication of data
You have the ability to access the Personal Information that concerns you. However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon the company, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request sent in writing).
The company informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).
To assist you in your approach, particularly if you wish to exercise your right of access through the address: (contact address mentioned in the preamble), you will find by clicking on the following link a model letter developed by the National Commission for Informatics and Liberties (the “CNIL”). We also ask you to prove your identity with 2 approved identity documents: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to rectification of data
Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, incorrect, incomplete or outdated, as appropriate.
Also, you can define general and specific directives regarding the fate of personal data after your death. If applicable, the heirs of a deceased person may demand to take into account the death of their loved one and/or make necessary updates.
To help you in your process, especially if you wish to exercise, on your own behalf or on behalf of a deceased loved one, your right to rectification through a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template developed by the CNIL. We also ask you to prove your identity with 2 approved identity documents: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right of opposition
The exercise of this right is only possible in one of the following two situations:
When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your process, especially if you wish to exercise your right of opposition through a written request sent to the postal address indicated below, you will find by clicking on the following link a letter template developed by the CNIL. We also ask you to prove your identity with 2 approved identity documents. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
The company undertakes to respond to your request for access, rectification, opposition or any other complementary request for information within a reasonable period of time not exceeding 1 month from receipt of your request.
In accordance with the French Data Protection Act and the European General Data Protection Regulation 2016/679 (GDPR), you have the rights of access, rectification, and deletion of personal data concerning you that you can exercise by contacting us at the following address:
email@example.com or Mehdi Bouhjar, 14 rue Bossuet, 69006 Lyon.
To know how to modify your cookie preferences, you will find below the links to the necessary help to access the menu of your browser for this purpose:
For more information on cookie management tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
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These cookies allow the site to function optimally. You can oppose them and delete them using your browser settings, however, your user experience may be degraded.
Audience measurement cookies
Google may disclose this data to third parties in the event of a legal obligation or when these third parties process the data on Google’s behalf, including the company, the publisher of this site. Google will not merge the user’s IP address with any other data held by Google. By using this site, the user expressly consents to the processing of their personal data by Google under the conditions and for the purposes described above. The duration of storage of this information on the user’s computer is two weeks.
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The site uses certain services offered by third-party sites. These features use third-party cookies deposited directly by these services. During your first visit to the company, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them or continue browsing the site by visiting a second page of the company. You can inform yourself and configure your cookies to accept or refuse them at any time (see above).
No license or any other right than that of consulting the sites is conferred on anyone with regard to intellectual property rights. The reproduction of documents, visuals, or texts from the sites is authorized for the exclusive purpose of information for personal and private use; any reproduction or use of copies made for other purposes is expressly prohibited.
In order to fully enjoy all the features of the company’s website, using the latest versions of Microsoft Internet or Firefox browsers (free software) is strongly recommended.
Limitation of liability
The company has made every effort to ensure the accuracy of the information provided on this site. The company cannot be held liable for any occasional and unforeseeable errors that may occur on its sites. The company declines all responsibility regarding the information available on its sites.
The company does not guarantee that the server hosting the sites is free of viruses or that a technical problem may occur that could damage the components of the user’s computer or data that may be stored on it. In any case, the company or one of its suppliers cannot be held responsible for any damage that may occur during the connection to the sites.